A Better Way to Choose Your KPIs
Total Credits: 1 including 1 Personnel/Human Resources - Non-technical
- Average Rating:
- 45
- Categories:
- Human Resources | ACPEN Industry Institute
- Faculty:
- Bernie Smith
- Course Levels:
- All Levels
- Duration:
- 1 Hour
- License:
- Product Setting: Expires 30 day(s) after program date.
Description
Selecting the right KPIs for your organization can be complex and stressful. Rather than resorting to brainstorming and internet searches, there is a better way to discover the best KPIs for your organization - the ROKS method. In this session Bernie Smith, creator of the ROKS method, walks you through the first five steps of this powerful approach, using real-world stories to bring each step to life.
Basic Course Information
Learning Objectives- Understand the importance clearly stated strategy in designing KPIs
- The two key principles of KPI engagement
- How to break strategy down into KPIs
- How to shortlist you most important KPIs in a structured way
- A template-based approach to KPI definition
Major Subjects
- KPIs
- Performance measures
- Metrics
Course Materials
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
Be Healthy KPI Tree - Complete Tree (32.8 KB) | Available after Purchase |
KPI Canvas Template - US Letter (435.1 KB) | Available after Purchase |
ROKS Cheat Sheet, with Big 6 and Target Tips (2.6 MB) | Available after Purchase |
Faculty

Bernie Smith Related Seminars and Products
Founder
Made to Measure KPIs
Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.
His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.
Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.
Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.
Dates
Tue, Apr 01, 2025 - 04:00pm to 05:07pm PDT
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Wed, Apr 16, 2025 - 11:00am to 12:07pm PDT
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Sat, May 10, 2025 - 01:00pm to 02:07pm PDT
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Fri, May 30, 2025 - 07:00am to 08:07am PDT
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Mon, Jun 09, 2025 - 09:00am to 10:07am PDT
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Mon, Jun 16, 2025 - 11:00am to 12:07pm PDT
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Thu, Jun 26, 2025 - 01:00pm to 02:07pm PDT
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For Anyone who needs to design or fix performance measures
Original Recording Date 05/12/2022
Yellow Book No
Course Developer Bernie Smith
Date Added to Catalog 05/23/2022
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
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