Gamed: Why Performance Targets and Incentives Fail and How to Fix Them
Total Credits: 4 including 4 Business Management & Organization - Non-technical
- Average Rating:
- 40
- Categories:
- ACPEN Industry Institute | Human Resources
- Faculty:
- Bernie Smith
- Course Levels:
- Intermediate
- Duration:
- 4 Hours
- License:
- Product Setting: Expires 30 day(s) after program date.
Description
Target setting can drive breathtaking positive results, the moonlandings, the eradication of smallpox or the repair of the ozone layer, for example.
They can also have a dark side that can put executives in jail, bring global businesses to their knees and even cause wholesale loss of life.
Using practical examples and case studies, this course walks you through the steps you need to follow to design robust, effective and credible targets for your organization.
Basic Course Information
Learning Objectives- Be familiar with the 33 common forms of target and incentive failure and their causes
- Understand the 10 steps of the ROKET- DS design system
- Have had the chance to apply the method to a case study in interactive workshop exercises
- Feel confident applying the ROKET-DS method to their, or their client's, businesses
Major Subjects
- 10-step ROKET-DS system, a simple structured method for designing meaningful targets and incentives which will help you ...
- Create targets and objectives that align with your strategy
- Build engagement with your target owners
- Test your targets and incentives rigorously for unexpected outcomes and dangerous loopholes
Course Materials
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
Gamed: Why performance targets and incentives fail and how to fix them Handouts (5 MB) | Available after Purchase |
Faculty

Bernie Smith Related Seminars and Products
Founder
Made to Measure KPIs
Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.
His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.
Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.
Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.
Dates
Tue, Apr 01, 2025 - 04:00pm to 07:42pm PDT
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Wed, Apr 16, 2025 - 09:00am to 12:42pm PDT
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Sat, May 10, 2025 - 11:00am to 02:42pm PDT
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Fri, May 30, 2025 - 01:00pm to 04:42pm PDT
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Mon, Jun 09, 2025 - 07:00am to 10:42am PDT
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Mon, Jun 16, 2025 - 09:00am to 12:42pm PDT
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Thu, Jun 26, 2025 - 11:00am to 02:42pm PDT
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For
Business professionals who:
- Are tasked with creating new, effective, performance targets and incentives
- Those who need to fix existing, problematic, performance targets and incentive schemes
- Want a structured and practical design framework
Original Recording Date 07/2022
Course Developer Bernie Smith
Date Added to Catalog 07/07/2022
Yellow Book No
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
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