How to Make Difficult People Disappear...Without Going to Jail
Total Credits: 1 including 1 Personal Development
- Average Rating:
- 23
- Categories:
- Human Resources | Personal Development | Professional Development
- Faculty:
- Summer Jelinek
- Course Levels:
- All Levels
- Duration:
- 1 Hour
- License:
- Product Setting: Expires 30 day(s) after program date.
Description
Have you ever found yourself wondering why people won't just listen to you? Or maybe you have found yourself surrounded by people that make your jaw clench...you know the people...the challenging people.
HR Professionals walk a tight rope of being strong, but not aggressive, polite, but not a push over. It is exhausting!
In this session, you will uncover the secrets to working with (and overcoming) challenging people derived from the decades of experience Summer brings from her time on the frontlines and as an HR Professional working with companies such as Walt Disney World, H-E-B and even a dude ranch.
Basic Course Information
Learning Objectives- Discover the Jedi Mind Trick of Self-Management
- Uncover the 4 types of difficult people
- Walk away with actionable and immediate steps to take to improve relationships with their team, their leaders, and their peers
Major Subjects
- Team dynamics
- Influence
- Organizational behavior
- Leadership
Course Materials
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
How to Make Difficult People Disappear...Without Going to Jail Handout (2.3 MB) | Available after Purchase |
Faculty

Summer Jelinek Related Seminars and Products
Summer Jelinek is a keynote speaker and workshop trainer helping organizations control their chaos. She has 20 years leadership experience working with companies such as Walt Disney World, Disney Institute and H-E-B/Central Market. Her passion is connecting with audiences around the world-particularly audiences looking for the magic in leadership. She is a no holds barred, authentic and engaging speaker who delivers rousing keynotes and workshops.
Summer resides in the Dallas-Fort Worth area of Texas with her amazing husband, their beautiful daughter, Summer's brother, and her fur babies, Cricket and Adie.
Summer completed her MBA with a Leadership Certification at the HR.com #1-ranked master's program from the Crummer Graduate School of Business at Rollins College in Winter Park, Florida. She's also a proud graduate of the business management program of McNeese State University in Lake Charles, Louisiana.
Dates
Wed, Apr 09, 2025 - 10:00am to 10:58am PDT
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Mon, Apr 21, 2025 - 12:00pm to 12:58pm PDT
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Wed, May 07, 2025 - 06:00am to 06:58am PDT
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Wed, May 28, 2025 - 08:00am to 08:58am PDT
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Fri, Jun 06, 2025 - 10:00am to 10:58am PDT
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Thu, Jun 12, 2025 - 04:00pm to 04:58pm PDT
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Fri, Jun 13, 2025 - 12:00pm to 12:58pm PDT
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Sat, Jun 14, 2025 - 08:00am to 08:58am PDT
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Tue, Jun 24, 2025 - 06:00am to 06:58am PDT
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Wed, Jul 09, 2025 - 07:30am to 08:28am PDT
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Thu, Aug 28, 2025 - 11:00am to 11:58am PDT
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Tue, Sep 02, 2025 - 07:00am to 07:58am PDT
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Sat, Sep 13, 2025 - 10:00am to 10:58am PDT
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Thu, Sep 18, 2025 - 11:00am to 11:58am PDT
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Tue, Sep 30, 2025 - 07:00am to 07:58am PDT
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Thu, Oct 09, 2025 - 09:00am to 09:58am PDT
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Tue, Oct 28, 2025 - 07:00am to 07:58am PDT
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Thu, Oct 30, 2025 - 12:00pm to 12:58pm PDT
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Sat, Nov 08, 2025 - 10:00am to 10:58am PST
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Thu, Nov 20, 2025 - 09:00am to 09:58am PST
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Tue, Nov 25, 2025 - 07:00am to 07:58am PST
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Thu, Dec 11, 2025 - 09:00am to 09:58am PST
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Tue, Dec 23, 2025 - 07:00am to 07:58am PST
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Thu, Jan 08, 2026 - 08:00am to 08:58am PST
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Sat, Jan 10, 2026 - 10:00am to 10:58am PST
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Tue, Jan 20, 2026 - 07:00am to 07:58am PST
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Thu, Jan 22, 2026 - 09:00am to 09:58am PST
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Thu, Feb 12, 2026 - 11:00am to 11:58am PST
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Tue, Feb 17, 2026 - 07:00am to 07:58am PST
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Thu, Mar 05, 2026 - 09:00am to 09:58am PST
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Sat, Mar 14, 2026 - 10:00am to 10:58am PDT
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Tue, Mar 17, 2026 - 07:00am to 07:58am PDT
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Thu, Mar 26, 2026 - 09:00am to 09:58am PDT
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Tue, Apr 14, 2026 - 07:00am to 07:58am PDT
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Thu, Apr 16, 2026 - 12:00pm to 12:58pm PDT
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Thu, May 07, 2026 - 09:00am to 09:58am PDT
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Sat, May 09, 2026 - 10:00am to 10:58am PDT
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Tue, May 12, 2026 - 07:00am to 07:58am PDT
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Thu, May 28, 2026 - 12:00pm to 12:58pm PDT
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Tue, Jun 09, 2026 - 07:00am to 07:58am PDT
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Thu, Jun 18, 2026 - 09:00am to 09:58am PDT
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For
All Leaders
Original Recording Date
03/2023
Yellow Book No
Course Developer Summer Jelinek
Date Added to Catalog 02/24/2023
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
Promo Video
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