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Live Webcast Replay

Performance Management


Total Credits: 1 including 1 Personnel/Human Resources - Non-technical

Average Rating:
Not yet rated
Categories:
ACPEN Industry Institute |  Ethics |  Human Resources |  Personal Development |  Professional Development
Faculty:
Mike Mirarchi
Course Levels:
Intermediate
Duration:
1 Hour
License:
Product Setting: Expires 30 day(s) after program date.

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback. This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.

Basic Course Information

Learning Objectives
  • How to earn trust, set clear standards, and inspire employees to meet the standards
  • How and when to alert an employee to poor performance
  • How and when to use an interim, issue-specific performance appraisal

Major Subjects
  • Setting and resetting performance expectations
  • On-the-spot counseling
  • Addressing erratic performance
  • Drafting and presenting performance appraisals

Course Materials

Faculty

Mike Mirarchi's Profile

Mike Mirarchi Related Seminars and Products


Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 30,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.


Dates

Wed, Jul 09, 2025 - 11:00am to 12:01pm PDT
Thu, Jul 24, 2025 - 01:00pm to 02:01pm PDT
Sat, Jul 26, 2025 - 09:00am to 10:01am PDT
Sat, Aug 09, 2025 - 07:00am to 08:01am PDT
Sat, Sep 13, 2025 - 11:00am to 12:01pm PDT
Tue, Sep 30, 2025 - 01:00pm to 02:01pm PDT
Fri, Oct 10, 2025 - 07:00am to 08:01am PDT
Tue, Oct 28, 2025 - 09:00am to 10:01am PDT
Wed, Nov 05, 2025 - 11:00am to 12:01pm PST
Wed, Nov 26, 2025 - 01:00pm to 02:01pm PST
Tue, Dec 02, 2025 - 07:00am to 08:01am PST
Thu, Dec 18, 2025 - 09:00am to 10:01am PST
Mon, Dec 29, 2025 - 11:00am to 12:01pm PST
Tue, Jan 13, 2026 - 01:00pm to 02:01pm PST
Thu, Jan 29, 2026 - 07:00am to 08:01am PST
Wed, Feb 04, 2026 - 09:00am to 10:01am PST
Fri, Feb 27, 2026 - 11:00am to 12:01pm PST
Tue, Mar 03, 2026 - 01:00pm to 02:01pm PST
Thu, Mar 19, 2026 - 07:00am to 08:01am PDT
Sat, Apr 04, 2026 - 09:00am to 10:01am PDT
Tue, Apr 21, 2026 - 11:00am to 12:01pm PDT
Wed, May 06, 2026 - 01:00pm to 02:01pm PDT
Fri, May 29, 2026 - 07:00am to 08:01am PDT
Wed, Jun 10, 2026 - 09:00am to 10:01am PDT
Thu, Jun 25, 2026 - 11:00am to 12:01pm PDT
Wed, Jul 15, 2026 - 01:00pm to 02:01pm PDT
Sat, Jul 25, 2026 - 07:00am to 08:01am PDT
Thu, Aug 06, 2026 - 09:00am to 10:01am PDT
Fri, Aug 28, 2026 - 11:00am to 12:01pm PDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation  None
Designed For

Managers and supervisors at all levels

 


Original Recording Date

08/2024

 


Yellow Book No
Course Developer Michael J. Mirarchi, Mirarchi Management Group, TX
Date Added to Catalog 08/2024

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199). 


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


Promo Video

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